Shipping  Returns/Exchanges

Shipping

Shipping is only available in Canada (at this time), and I use Canada Post as my shipping carrier. Here are the shipping options available.

  • Expedited Shipping & Handling within Canada (insured with tracking) – $15.00

  • Standard Shipping (un-insured, no tracking) within Canada – $0.00

  • Pick up at our studio is free - we will contact you to make arrangements

Returns/exchanges

  • I want to make sure you love everything about your Island Jewels jewelry, so I'm happy to accept returns within 14 days of receiving your order. Send me an email with your order number to get the process started. Items sent back for refund must be in unused, unworn condition. Please help me by trying to include all the original packaging. Once I receive your items, your refund will be issued in the original payment method used.

  • When returning/exchanging items, you are responsible for shipping costs and insurance. Contact me at lisamoorbydesign@gmail.com to obtain our shipping information.

  • There are no exchanges or returns on custom orders.

  • There are no refunds on shipping costs.

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© 2020 ISLAND JEWELS - created by Lisa Moorby